Purchasing

Gekås’ purchasing, operations and logistics organization ensures that goods are purchased, delivered and placed on the shelves in the department store. Our purchasing department handles purchases from the head office in Ullared. We source through both agents and importers, as well as through direct contact with manufacturers. The purchasing organization has three main areas: clothing, special and groceries. Each main area has an assortment manager, and reports to an overall responsible purchasing manager.

Market analysis

Purchasing starts with market analysis, inspiration and trend work. This is done by the respective buyers at trade fairs, inspiration trips and store visits.

Supplier visits

The buyer then meets its suppliers. Supplier visits are made in Sweden, Europe and the rest of the world.

Sample handling

If samples are ordered when placing the order, these will be sent to Gekås purchasing department for evaluation. Any changes to the product are made.

Sales follow-up

Sales are monitored on an ongoing basis by our buyers who, together with department store operations staff, review the range.

Budget work

A purchasing budget is set for each purchasing area and this is agreed with the purchasing manager. Collection planning is carried out and a framework is set for the products to be purchased for the coming season.

Order placement

The collection and selection of products are further planned and then an order is placed. This is done by the buyer or the purchasing assistant.

Delivery

The goods are delivered to Gekås. The purchasing assistants confirm receipt via our internal system.

Complaint handling

If a customer is dissatisfied with their product, it is possible to complain about it. This is handled by our complaints department. They receive all customer cases and resolve most cases directly with the customer.